Apartments in Southpark Charlotte, NC
FAQs about Life at Element Southpark
We’ve gathered answers to the most common questions about life at our community, from leasing details and monthly pricing to our amenities and neighborhood highlights.
Our goal is to provide helpful information about common questions below. If you don’t find what you're looking for here, please contact our team. We look forward to assisting you!
Applications are typically approved within 24–72 hours, depending on screening results and completion of required documentation.
No, furnished apartment homes are not available.
Yes, lease terms ranging from approximately 3 to 15 months are available. Please contact the leasing office for availability.
Yes, corporate lease options are available. Please contact the leasing office for details.
No, move-in specials or leasing incentives are not currently offered.
Yes, residents may decorate their apartment; however, certain customizations may result in charges if not returned to original condition at move-out.
Apartment homes include a Samsung refrigerator, dishwasher, microwave, glass-top stove, and GE washer and dryer. Select homes may include upgraded appliances or wine refrigerators.
No, subletting is not permitted.
Yes, all apartment homes include an in-unit washer and dryer.
Yes, the pool and deck areas are open daily from dawn to dusk, with closing at 10:00 PM.
Yes, the fitness center is open 24 hours a day, 7 days a week.
Yes, the community offers controlled access entry.
No, packages are delivered to Luxer One package lockers for secure resident pickup.
Yes, parking is available for residents. For the most up-to-date parking options and details, please contact the leasing office.
Yes, EV charging stations are available on-site.
Yes, public transportation options are available nearby.
The community is located within the Charlotte-Mecklenburg Schools (CMS) district.
Rent can be paid online through the resident portal, by cashier’s check, or via wire transfer.
Yes, renter’s insurance is required.
No utilities are included in the rent; water is billed separately based on usage.
Residents must contact Duke Energy to establish electricity service prior to move-in. Water service will be billed through the property.
Internet and cable services are provided through Spectrum and are included in the apartment home setup.
Yes, the community is pet friendly.
Yes, pets are welcome and associated fees apply. For the most current pet fees and complete details, please visit the Floorplans page or contact the leasing office for a personalized quote.
Yes, breed restrictions apply; please contact the leasing office for a full list of restricted breeds and requirements.
Yes, on-site maintenance services are available.
No, direct assistance is not initiated automatically; residents should submit a service request through the resident portal to receive maintenance support.
Yes, maintenance requests are handled based on priority after submission through the resident portal.
No, residents are not required to be present for maintenance service to be completed.
Yes, concierge services are available to assist residents with lockout situations.
Yes, each apartment is cleaned, painted, inspected, and prepared to ensure all appliances and systems are in working order prior to move-in.
